Shipping & Delivery

Our company’s goal is to provide high-quality products and attentive customer service to valued customers to meet and exceed their expectations!

The company takes exceptional care to pack and ship the products in a safe manner when the sale is completed. The Products will be shipped to the address you designate as the “Shipping Address” during the check-out process.

When place an order for Products through the web site, all shipments will be delivered within 7 to 14 working days based on your locations, unless other mentioned in this Website or conveyed to you through any means.

All orders placed after 4pm and on weekends, will be processed for dispatch the next working day.

Delivery of goods will take place at the address entered during order process. In case you want to change the delivery address after the order is placed and before dispatch, please call us at +91 8086620005or write an email to info@falconbed.com will try its best to accommodate this change but this is not guaranteed.

On shipping of your Order, You will get an email from our end to your registered email address stating the details of the shipments and shipment service in which you’re Order has been shipped.

Delivery of all product will happen at the front door of the property.

Customer will have to bear the delivery charge in case the delivery is made to a wrong location due to the wrong delivery address entered during order placement.

Goods are only delivered by M/s falcon signature/falconbed^® or by a third party contracted to undertake logistics on our behalf.

For logistical reasons, M/s falcon signature/falconbed^® reserves the right to split shipments.

Some of the shipment services engaged by us offer tracking of orders and you can track the status of your shipment by visiting the websites of such service providers. The details of tracking orders, if available, shall be mentioned in the shipment email sent from our end.

If your order is lost or damaged during the delivery process due to a fault of ours or of the logistics partner, we will employ our best efforts to work with you and the carrier to retrieve your shipment or to replace the damaged product.

If the goods are delivered in damaged condition, the customer must inform the company immediately. Customer care will be in touch for further information. Please write to info@falconbed.com . (Refer Cancellation, Return, Refund page)

In stock and Out of Stock Products: If a product is mentioned as “In Stock” on our Website, it means that the said product is available for sale and may be shipped immediately and delivered to the User within the delivery timelines mentioned on the Website. When a product is mentioned as “Out of Stock” on our Website, it means that the said product is not currently available for sale.

Notwithstanding anything mentioned in aforementioned provisions, we do not guarantee that delivery will happen within any specific timelines as it is completely dependent on the shipment services. Sometimes, delivery may take longer duration due to Bad weather conditions, Transportation delays, Political disruptions, or other unforeseen circumstances beyond our control.

In such cases, we will proactively reach out to you. Please check your emails for such updates.

To the maximum extent permissible by law, We shall not be liable to You or any other persons for any direct, indirect, incidental, punitive, exemplary, special, consequential damages or loss of profits, revenue or good incurred by You due to any delay in the delivery of orders.

You may contact us at info@falconbed.com . for any and all clarifications relating to your orders or call our customer service executives at +91 8086620005in working hours from 10 am to 5pm except Saturday and Sunday and other government holidays.

• Working time: 10 am to 5pm
• Working days: Monday to Friday (except holidays)
• FALCON SIGNATURE
• POST PULIKKAL
• KERALA, INDIA 673637
• Customer care Number: +91 9526662000
  Email: info@falconbed.com